Door and front of house
From call time to curtain, one page runs your door.
No shared password in an envelope, no guest list printed twenty minutes out of date, no card reader that knows nothing about tonight. Here is how an evening goes at the door.
How tonight goes at the door
Call time: the door opens for the right people
Doors are in an hour. Taylor, tonight's door lead, logs in on a tablet, a phone or a laptop. Because she is on tonight's roster, the door console for tonight opens for her — nobody hunts for the admin password.
The console runs in any up-to-date web browser, with nothing to install. To take card payments by tap, pair a phone running the Door Terminal app with the console using a short code.
On tonight's roster
Card reader phone
Pair an Android phone running the Door Terminal app to take card payments and member card taps at this station.
Doors open: keep the line moving
The line reaches down the street. Some people have a QR code on their phone, some forgot their ticket, and the artist's guests are picking up their comps.
Staff find people by name or ticket code, or scan with the camera. A pass is admitted on every night it covers, whenever it was bought, and a canceled or refunded ticket is marked as such rather than shown as a bare red cross. Staff can also see whether a person's waiver is on file.
The box office rush, and a kiosk for the regulars
Fifteen minutes before curtain, people arrive wanting tickets. Door staff sell any ticket type, take cash or a card, and check the buyer in, all in one step. Card sales at the door go into the same Stripe account as your online sales, with the same fees.
Meanwhile a tablet in the lobby can run as a self check-in kiosk. People tap a member card, scan a code, find their own name or sign in as a newcomer. Left alone for 2 minutes, it clears what was typed and goes back to the start for the next person.
- No matches
Payment
Total:
Lobby kiosk
Let people check themselves in on a tablet.
Welcome
Tap your member card, or find your name below.
You are checked in. Enjoy the show.
Curtain: the house lights go down, and the counting is already done
At many venues, the start of the show is when someone goes to the back office with a clipboard and an envelope of cash to see whether the door adds up.
Here the counts update with every check-in and every sale: who was expected, who is in, who is still coming, and what the door took.
Expected
Checked in
Still coming
Door sales
What happened at the door
Three screens, one system
Two are for your staff, and one is for the person standing in front of them.
Front of house console
Staff, in any web browser
One page per event night, set up for the night it is. A ticketed show gets the door, comps, scanning, sales and an overview; a community workshop with no tickets gets attendance, scanning and an overview. Nothing to install.
Door Terminal app
Staff, on Android
The same console in an app that can take card payments by tap, laid out full screen for the till.
Self check-in kiosk
Attendees, on their own
A sign-in screen people use themselves: tap a card, scan a code, find their name or sign in as a newcomer. Left alone for 2 minutes, it goes back to the start and clears what was typed.
Bring one device to your next door
Start in a web browser on the tablets, laptops or phones you already have. When you want card payments and member card taps at the door, we will help your team set up the Door Terminal app.