How a booking becomes a legally binding agreement, an immutable night-of settlement, and on-time payouts. Learn how Venue Family handles e-signatures, deposits, automated revenue waterfalls, partner splits, and artist payouts without messy spreadsheets.
A contract in Venue Family is not a loose PDF — it is a live financial container grouping dates, terms, deposits, and invoices.
A 4-night theatre run or a recurring weekend residency is held under a single contract. Adding events under Associated Events links room reservations and calendar holds together.
Contracts strictly enforce Draft, Active, Expired, or Rejected. Active unlocks deposit requests, invoicing, and night-of settlement, while Draft lets staff iterate terms safely.
Audits missing sound/lighting specs, unpriced room blocks, and unconfirmed dates. Warnings highlight unresolved details without hard-blocking time-sensitive signatures.
For rentals, Venue Family automatically reads reserved room hours and technical packages through your space pricing schedule. Clicking "Record these terms" generates immutable expected income lines on your organization ledger.
Execute binding e-signatures with zero third-party subscription costs. Auto-resolve agreements based on booking type.
Stop re-typing splits every night of a run. Define reusable season deals under Money → Revenue Agreements.
A common live music arrangement is "$500 guarantee versus 70% of overage". Venue Family's arithmetic computes both: if 70% of the overage yields $400, the system allocates the $400 from percent and displays an explicit $100 guarantee top-up.
The top-up is surfaced visibly on settlement records rather than hidden inside an unexplainable number, protecting both venue and artist transparency.
Give guest producers and co-presenters transparent access to their numbers without exposing your venue's private bank accounts.
In the Event Editor's Finance tab, staff use the Revenue Agreement Picker to explicitly bind an agreement to a show or season run.
When you open the settlement screen after the show, the house nut, overhead cap, and share percentages pre-fill automatically from the bound agreement. No manual re-keying; no discrepancies.
Guest producers and promoters assigned Scope "Own" can log in to view their dedicated Partner Money dashboard:
Pure integer arithmetic executed once, frozen forever. A settlement that recalculates on read is a settlement that changes after it was agreed.
Once a settlement is finalized, its exact input parameters and computed outputs are stored in JSON. Re-settling a night never edits a finalized row: it creates a new settlement that supersedes the old one, maintaining an unbroken audit ledger of every agreed iteration.
Understand exactly how money leaves the venue: online Stripe transfers, offline cash envelopes, and third-party vendor checks.
Automated payout jobs (running 3 business days post-event) ONLY pay out online ticket money that came through Venue Family's Stripe payment rails. Any money from cash door sales, bar cash, concessions, or external ticket sales is marked as settled outside Venue Family.
Example: If an artist is owed $1,000, and $400 came from cash door tickets while $600 came from online Stripe tickets: pay the artist $400 cash tonight. Do NOT hand them $1,000 cash at midnight, or they will be double-paid when Stripe automatically transfers the remaining $600 three days later!
Paid from the event's Performers card. Choose "Pay via Stripe" for direct deposit to their connected account, or "Mark Paid" for cash or physical check.
✓ Closes settlement shareAutomated daily payout commands transfer their on-rails ticket cut 3 business days after the event. The venue's house share is automatically swept to the venue's bank.
✓ Automated Stripe transferSound techs, lighting rentals, security, and caterers enter as ledger overhead cost lines. Pay them via check or ACH, then record the cost as paid to close the line.
✓ Deducted before the splitQuick answers and practical steps for night managers and venue directors.
• Confirm agreement is signed by producer
• Verify revenue agreement is bound in Finance tab
• Check security deposit status (agreed/waived)
• Sell door tickets via Door App or Kiosk
• Count door cash and bar/concession totals
• Collect vendor invoices / technician hours
• Open Settlement Record & verify numbers
• Inspect "Night-of Settlement Envelope" slip
• Pay cash-door portion in cash; let Stripe pay the rest
By default, floor-at-zero is enabled in the waterfall. On a short night, the house nut takes only what exists, the overage floors at zero, and it does not claw back money from partners or artists. If an agreement explicitly disables the floor, the settlement can record a negative share owed to the venue.
Yes. Re-settling writes a new settlement row that supersedes the previous one and voids previous expected lines. Note: If an artist has already been paid their cut via Stripe, you must reverse the payout before the system allows a re-settlement that restates their payable.
Orders synced from third-party ticketing platforms appear on your door list and settlement totals automatically. Because those external vendors disburse money directly to your account outside Venue Family, those sales enter the waterfall calculation but are classified as settled outside Venue Family for payout purposes.
Venue Family is not owned, developed, or controlled by Eventbrite, and we are not an Eventbrite partner.
Venue Family charges standard card processing (2.9% + $0.30) plus a 1–3% platform fee on charges moving through our Stripe rails. Money recorded offline by hand (cash at the door, checks, bar cash) carries zero platform fee.
Our support team is here to assist with venue verification, custom calendar integrations, ticket questions, and technical onboarding.