Stop juggling spreadsheets, messy group texts, and last-minute callouts. Learn how Venue Family automates staffing requirements from your calendar, coordinates volunteer sign-ups, syncs with 7shifts, and powers show-night door operations with the Front-of-House console.
Every venue has unique operational roles. Configure hourly rates, volunteer eligibility, and duty checklists per position.
Oversees front-of-house operations, attendee safety, emergency protocols, and liaison with stage production managers.
Runs soundcheck, monitors FOH live audio mix, executes stage lighting cues, and manages microphone inventory.
Scans digital tickets at the door, distributes programs, checks in VIPs, and assists attendees with accessible seating.
Define staffing policies once. As new events and rental dates are added, the system provisions exact required rosters.
Set dynamic rules based on projected audience attendance. For example, shows in the Main Auditorium with anticipated ticket sales exceeding 150 automatically spawn 1 Lead House Manager, 1 Sound Engineer, and 3 Door Ushers.
When an event producer selects an optional "Concert Lighting Package" or "Bar Service Add-on", the system automatically appends the corresponding Lighting Tech and Bartender shifts to the event schedule.
Turn arts enthusiasts and students into a reliable, active volunteer roster with zero sign-up friction.
Your dedicated volunteer hub at /{organization}/volunteering displays upcoming shows with open shifts, dress codes, and call times.
Volunteers claim open usher or concessions shifts directly with their email and phone. No complex login credentials needed.
Volunteers log completed show hours, unlock comp tickets to future performances, and receive automated thank-you notes.
Bridge event production with hospitality staffing using our native 7shifts synchronization.
For venues running paid hospitality and front-of-house staff, Venue Family integrates directly with 7shifts. Every event date’s required staffing slots are mirrored directly into your 7shifts roster. When staff clock in or request time off, status updates synchronize bidirectionally, preventing double-booking and simplifying end-of-month payroll.
Operate smooth, professional doors with our dedicated mobile-ready console.
Usher staff scan attendee ticket QR codes using smartphone cameras or tablet kiosks with instant visual and audio verification.
Look up attendees by last name, check in VIP guest lists, and issue instant comp tickets with real-time capacity counter updates.
Cut no-shows with email invitations and shift swaps among your own staff.
Staff are invited to shifts by email. If a conflict comes up, they can offer their shift to a colleague, who is told by email, or post it for anyone who can work it. Once someone accepts, the schedule updates, after a manager approves it unless the shift type is set to approve swaps automatically. Text-message invitations and reminders are in progress.
Everything you need to know about scheduling shifts and organizing volunteers.
Yes! Community members can browse your public volunteer opportunities and sign up with their name, email, and phone number without creating a password. They hear about their shifts by email; text-message reminders are in progress.
When you connect 7shifts under Organization Settings, shift requirements generated by your event calendar push into 7shifts as open or assigned shifts. Timecards, clock-ins, and schedule modifications sync back automatically into Venue Family.
They offer it from their shifts page in Venue Family, either to a colleague or to anyone who can work it. When someone accepts, your shift managers get an email asking them to approve the swap, unless the shift type is set to approve swaps automatically.
Our support team can assist with role qualifications, volunteer credit setup, front-of-house check-in codes, and roster integrations.